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45 min read

American Corners

A talk-through drill

What this is

This is a talk-through drill, known in the security field as a tabletop exercise (TTX): a story you talk through, not a test. Nobody touches a real system. You read a situation, decide what you would do, and see what happens next. It is the way real teams rehearse an incident before they ever have one.

This one draws on everything in the course. The names and the company are invented. Any resemblance to a real business is coincidence.

Lab

How to run it. Alone: read each part, write down your decision before you read the next one, and be honest about what you would really do on a busy day. In a group: read each part aloud, give everyone two minutes, then discuss. Either way, rate your confidence from 1 to 5 now, before you start, and again at the end. Set aside about 45 minutes.

The setup

Adria Verde sh.p.k. is a mid-size food distributor. It has forty staff, a warehouse, and one shared drive that holds invoices, supplier contracts, and the payroll. You are part of a small group that would handle a problem: Besa in finance, Ardit who looks after the computers, and Blerta the manager. There is no dedicated security team. That is normal, and it is the point.

Keep one question in mind at every step: what is the calm, simple thing to do here?

Inject 1, Monday morning

Besa opens an email that looks like it is from a regular supplier, NovaByte. It says an invoice is attached and payment is overdue. She clicks the link, which opens a familiar looking sign-in page, and she enters her email password to "view the document". The page then shows a plain PDF with nothing unusual in it.

Besa thinks no more about it.

Discuss:

  • What just happened, in the language of the course? Which weakness was used?
  • Besa did not notice anything wrong. Was there a moment where the outcome could have changed?
  • Does anyone need to know about this yet? Who, and why?

Inject 2, Tuesday before dawn

Ardit gets an alert at 3am: Besa's account has asked to approve a login four times in ten minutes. Besa is asleep and did nothing. The requests are coming from somewhere far away.

Discuss:

  • Connect this to Monday. What does it tell you about that "sign-in page"?
  • If you were Besa and your phone buzzed with an approval you did not start, what should you do, and what should you never do?
  • Multi-factor authentication (MFA) is doing something useful here even though the password is already stolen. What, exactly?

Inject 3, Wednesday

An email arrives, again looking like NovaByte. It is polite and well written. It explains that NovaByte has changed banks, gives a new business email compromise (BEC) style request to update their bank details, and asks that this month's payment of a large sum go to the new account. The invoice number matches a real order, because NovaByte itself was quietly breached weeks earlier and the attacker has been reading its genuine invoices and emails ever since.

Blerta is ready to approve it to keep the supplier happy.

Discuss:

  • What is the one step that turns this from a high risk into a low one?
  • Whom do you contact, and how, to confirm the change? What must you not do?
  • Why is the correct number the one you already had on file, not the one in the email?

Inject 4, Thursday

Staff arrive to find the shared drive will not open. A short note sits in every folder: the files are encrypted, and there is a demand for payment to unlock them. This is ransomware. The way in was mundane: on Wednesday a second employee, not Besa, opened an "invoice" attachment from the same NovaByte thread, and the malware it planted spread to the shared drive overnight. Work stops. The last backup, Ardit thinks, was made "a while ago".

Discuss:

  • List the costs Adria Verde is now facing. Which of them is the ransom, and which are bigger?
  • The single most useful thing right now is a backup. What two properties must it have to actually save you?
  • Does paying make the problem go away? What does the course say about relying on that?

Inject 5, Friday

A local journalist calls Blerta. They have heard a rumour that Adria Verde was "hacked" and ask for a comment. Meanwhile the team is deciding whether to report the incident to the national cyber authority and how to tell staff and suppliers what happened.

Discuss:

  • What is gained by reporting early and being honest, and what is lost by staying silent?
  • Trust was one of the four costs. How do the decisions today affect it, in either direction?
  • Who at Adria Verde should have been told, and when, going all the way back to Monday?

Debrief

Walk back through the week. Almost every turn maps onto something in this course:

  • Monday was phishing and a stolen password.
  • Tuesday was an account takeover that MFA and a quick report could stop.
  • Wednesday was payment fraud, beaten by verifying through a separate, trusted channel.
  • Thursday was ransomware, where a recent, tested backup is the real defence.
  • Friday was reporting and trust, where early honesty costs less than silence.

Notice how often the fix was small and calm: check the sender, do not rush, confirm on a number you already have, keep a backup you have tested, tell someone early. None of it needed a security team. All of it needed a habit.

Now rate your confidence from 1 to 5 again. If a number went up, that is the course working. If one is still low, you have found exactly where to look next.

Educator guidance · 50 min

Prepare

  • Print or share one decision log per team
  • Assign a facilitator and a timekeeper

Discussion

  • What did you protect first and why?
  • Which assumption caused the greatest risk?

Suggested introduction

Explain that the goal is reasoned decisions under uncertainty, not guessing a hidden correct answer.

Likely misconception

Technical recovery alone is not incident response; people, evidence and communication also matter.

Expected response

Teams should maintain a decision log, name tradeoffs and revise at least one assumption.

Adaptation

Solo learners can write both the decision and the strongest objection. Large groups can assign operations, communications and leadership roles.

Extension

Write a one-page improvement plan containing one owner, one action and one test.

Where this lesson comes from

Built from

  • Table top exercise 1 (supply-chain ransomware) and 2 (Digital Blackout): format, injects, confidence ratings
  • Whole-course synthesis: phishing, MFA, BEC, ransomware, verification, reporting

alphaPlan courses are built from taught programmes rather than invented for the web. Where a claim rests on an outside standard or a reported case, it is named above so you can check it rather than take our word for it.

shënim: ky material u krijua në kuadër të projektit 'U.S. Cybersecurity Leadership in AI for Albania', financuar nga departamenti i shtetit i shteteve të bashkuara. mendimet, gjetjet dhe përfundimet e paraqitura këtu janë të autorit(ëve) dhe nuk pasqyrojnë domosdoshmërisht ato të departamentit të shtetit të shteteve të bashkuara.

Disclaimer: This material was created on behalf of the 'U.S. Cybersecurity Leadership in AI for Albania' project, funded by the United States Department of State. The opinions, findings, and conclusions stated herein are those of the author(s) and do not necessarily reflect those of the United States Department of State.

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